Privacy Policy

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal information such as name, email address, phone number, and mailing address
• Payment information
• Profile information when you create an account
• Information about your interests and preferences
• Information about your device and internet connection

How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Sending you technical notices, updates, and administrative messages
• Responding to your comments, questions, and requests
• Personalizing your experience
• Monitoring and analyzing trends, usage, and activities

How We Share Your Information

We may share your personal information with:

• Instructors and service providers to facilitate your bookings
• Third-party vendors who provide services on our behalf
• Other users, when you share information through the Services
• In response to legal process or when we believe disclosure is necessary to protect our rights

Your Choices

You have several choices regarding the use of information on our Services:

• Account Information: update or correct your information at any time by logging into your account.
• Marketing Communications: opt out of promotional emails by following the instructions in those emails.
• Cookies: most web browsers accept cookies by default. You can set your browser to remove or reject cookies.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. However, no security system is impenetrable, and we cannot guarantee the security of our databases.

Children's Privacy

UpSkills is intended for use by parents and guardians (adults aged 18 and over), not by children. Accounts may only be created and used by adults. While our Services are used to discover and book enrichment classes for children, any information relating to a child (such as a child's name, age, or class preferences) is provided by the parent or guardian who holds the account. We do not knowingly allow children to create accounts, and we do not knowingly collect personal information directly from children. Parents and guardians are responsible for the information they provide about their children. If you believe a child has provided us with personal information directly, please contact us at support@upskillsmalaysia.com and we will take steps to remove it.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us at support@upskillsmalaysia.com.