Help Center
Find answers to frequently asked questions and get support for using UpSkills.
General Questions
What is UpSkills?
UpSkills is Malaysia's premier marketplace for finding and booking classes across various categories including music, academics, sports, technology, arts, and languages.
How do I book a class?
Browse classes on our platform, select the one you're interested in, and follow the booking process. Some classes require registration and payment directly through our platform.
What payment methods do you accept?
We accept major credit/debit cards, online banking, and e-wallets like Touch 'n Go, GrabPay, and Boost.
Subscription Questions
What are the benefits of subscribing?
Subscribers get access to premium features, discounted rates on classes, priority booking, and exclusive access to special events and workshops.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. The cancellation will take effect at the end of your current billing period.
Terms of Service
By using UpSkills, you agree to our Terms of Service. These terms outline your rights and responsibilities when using our platform.
Read Terms of Service →Privacy Policy
Our Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
Read Privacy Policy →